While at work I prefer emailing, it’s multitask friendly, and I get a nifty little paper trail. 

A few months ago we needed to get a new cell phone for a foreman, so I zipped a quick email to my Service Provider Rep with all the right info and requested one.  A few hours later I received a confirmation of the order, so I sat back and waited for the phone to arrive.

It never did, and after many emails, and finally a phone call I received my answer via an email.

The email read:

Addled*Admin
 
we found out why there is a delay.
 
1- we have the wrong email address for you to send the approval to
 
2- if you could just reply back to me that you approve the order, we can attach your approval to the order and get it done.
 
3- we need to have you fill out this form (sorry if you have done this in the past) and give us your correct email address

Service Provider.

So they emailed me to ask me for my correct email.  Brilliant.  To say the least, I didn’t reply, I had already by passed Mr. Rep-Fail and gotten my phone ordered.  Besides, I didn’t know how not to be mean.

The purpose of this blog is to memorialize all the strange and comical things that happen in our 8am-5pm days behind a desk.   The things that you can’t laugh, cry, scream, or threaten until you are safely inside your car and/or home, less HR hear about it. 

No real names of Companies, Employees, Competitors, or anyone else will be used.  We might tell you what kind of company it is solely for the purpose of understanding the context of what we say.